Frequently Asked Questions 

Workshops

How do I register for a workshop?

  • While viewing the homepage, hover over the “Impact Your Nonprofit” tab and click on “Workshops”.
  • You will be redirected to our “Workshop” page, where you can simply scroll down and see the upcoming events and workshops.
  • Click on the workshop you wish to attend, followed by the “Register Now” button.
  • Enter the information including attendee name, contact and payment details.

You are not registered for the event until you complete the entire registration process including payment, if needed, and receive a confirmation email.

Please contact us if you have further questions or difficulty registering.

When is the next time you are offering a specific workshop?

We offer certain workshops on a regular basis. If a workshop is currently scheduled, it will appear in the calendar and under Impact Your Nonprofit on the Workshops page. If you cannot locate the one you are looking for, feel free to contact us.

Can I get a refund for a workshop?

If Impact Foundry cancels an event, refunds will be made in full. If you register for an event and can’t make it, Impact Foundry will offer a credit toward future events, or issue a refund less transaction fees.


Membership

Am I a member?

Check the Membership Directory to see if your organization is a member. The Impact Foundry has memberships suitable for organizations and for individuals associated with nonprofit organizations. On our Membership page, you can read about the benefits and fees associated with each type of membership. If you have further questions, you can always contact us.

How do I access my organization's benefits?

All staff members, volunteers, and board members within an organization have access to their membership’s benefits. Check with your organization’s primary contact if you wish to gain access to workshop discounts or members-only content on the website.  Your organization’s primary contact is listed in the Membership Directory in your organization’s profile. If you are unable to contact your primary contact, please contact us.

Is my organization a member?

Check the Membership Directory to see if your organization is a member. The Impact Foundry has memberships suitable for organizations and for individuals associated with nonprofit organizations. On our Membership page, you can read about the benefits and fees associated with each type of membership. If you have further questions, you can always contact us.

How do I join?

Joining is easy! You can join directly from our website under the type of membership you choose, by visiting us in person or by calling us.

Can I still come to your workshops if I’m not a member? Can I still visit the library for information or check out books if I’m not a member?

Our services are available to all nonprofits. You can enroll in a workshop, visit the library, contact us during our business hours and reference books in our resource library. Membership has its benefits, however, including discounts on workshops, check-out privileges at the library, members-only content on our website and more, listed on our Membership page.

Other

What is Impact Foundry's Privacy Policy

Privacy Policy

Impact Foundry places a high priority on protecting your privacy. This privacy policy was created in order to demonstrate Impact Foundry’s firm commitment to the privacy of our members and website users. This policy explains what types of information are collected by the Impact Foundry websites, www.impactfoundry.org and www.whatifconference.org and how this information is used.

 

What Personally Identifiable Information is Collected

Impact Foundry members that visit our sites, register for events, or sign up to receive our e-communications voluntarily provide us with contact information (such as name and e-mail address). We may use this information for specific, limited purposes. You may always “opt-out,” either now or at any time in the future if you do not wish to receive our messages.

 

IP addresses

Impact Foundry uses your IP address to help diagnose problems with our server, to administer www.impactfoundry.org and www.whatifconference.org, and for statistical metrics used to track website visitor traffic.

 

Cookies

Our websites use “cookie” messages to automatically help provide better services. They remind us who you are and your preferences for our website based on what you’ve done and told us before. The “cookie” is placed on your computer and is read when you come back to our website. Cookies let us take you to the information and features you’re particularly interested in. They also let us track your usage of our sites, so we know which parts of our sites are most popular. You can reject cookies or cancel them by instructing your Web browser accordingly.

 

How Your Information May Be Used

We use your personal information to provide you with personalized service; to send e-mail alerts to you; to answer your requests; to process your membership application, etc. You may choose to opt-out at any time, which will cease all communications from us. We may also use your information to track visitor usage of our website. This allows us to see which of our features are the most popular so we can better serve our users’ needs. It also provides aggregate data about our traffic (not identifying you personally, but showing how many visitors used which features, for example).

 

Email Privacy

Impact Foundry does not provide, sell, or rent email addresses to anyone outside the organization.

 

External Links

Our sites include links to external websites. These links do not fall under our domain, and Impact Foundry is not responsible for the privacy practices or the content of external websites. Your use of any linked website is solely at your own risk.

 

Modifications

We may amend this privacy policy from time to time; please review it periodically. We maintain the option to modify this privacy at any time by electronic notice posted on our website. Your continued use of our website after the date that such notices are posted will be deemed to be your agreement to the changed terms. Thank you for being part of our Impact Foundry community.

What are Impact Foundry's security controls?

Impact Foundry’s payment gateway is Authorize.Net. The company complies with the latest Payment Card Industry Data Security Standard (PCI DSS) and is audited yearly to confirm it is in compliance.

To confirm Authorize.Net‘s PCI DSS compliance:

  1. Go to Visa Service Providers page and click Search Service Providers.
  2. In the Company field on the left, type “CyberSource.”

Click Go. The entry, “CyberSource (including Authorize.Net),” is displayed.

Refund Policy

If Impact Foundry cancels an event, refunds will be made in full. If you register for an event and can’t make it, Impact Foundry will offer a credit toward future events, or issue a refund less transaction fees.