VOCA Case Supervisor

By January 9, 2020 No Comments

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Description, Compensation and Benefits:

The Case Supervisor will work as part of a dynamic team of staff and volunteers to support the mission of CASA Sacramento and our work on behalf of local foster youth.

This is a professional, highly-visible position that requires the ability to multi-task, manage deadlines and work with many different personalities. In the role of Case Supervisor, the employee is responsible for the assignment and supervision of Court Appointed Special Advocate volunteers. Regular monitoring of volunteers for compliance with program policies and court rules, as well as assistance in the ongoing recruitment, training, and support of volunteers is required.

This expansion position is funded through a grant under the Victims of Crime Act (VOCA) in collaboration with the Sacramento County District Attorney’s office.  Reporting on statistics of crime victims served by our program and volunteer hours contributed are part of the regular documentation requirements.

Hours/Schedule: Full-Time: 40 hours per week. Usual schedule is M-F, however, some evenings and late nights (until 9pm) are required during the CASA training classes. Must complete 40 hours of CASA volunteer training within 90 days of hire. (This requirement may be waived if already completed as a CASA volunteer). Some weekend hours for training classes and events are required throughout the year. Anticipated start date February 1, 2020.

Compensation/Screening: Hourly: Starting $20-$23/HR– DOE. 40 hours per week for full-time position. There is a 6 month introductory period. DOJ/FBI/CACI and DMV background checks required.

Benefits: Paid holidays, vacation and sick time after 6 months employment. Health, vision and dental coverage and 403(b) retirement plan available in accordance with CASA Sacramento’s policies.

Court Appointed Special Advocates of Sacramento County is an Equal Opportunity Employer. Bilingual applicants strongly encouraged to apply.

Qualifications and Job Requirements:

  • Bachelor’s degree or higher in social service-related field or equivalent combination of education and experience in volunteer coordination and/or social services.
  • Ability to communicate with, supervise and empower volunteers to be effective in their roles. Experience with volunteers given preference.
  • Knowledge and understanding of issues and dynamics within families in crisis relating to child abuse and neglect.
  • Experience in the fields of child abuse, juvenile law or volunteer program management preferred.
  • Excellent written, oral communication and interviewing skills.
  • The ability to work cooperatively with different types of personalities.
  • Understanding of and respect for the importance of court procedures and filing deadlines.
  • Criminal justice fingerprint clearance.
  • Competent in the use of computers, Office suite of software and social media.
  • Reliable transportation, good driving record and auto insurance.
The Full-time Case Supervisor will report to the Associate Director and Program Manager.

In the role of Case Supervisor, the employee is responsible for the assignment and supervision of Court Appointed Special Advocate volunteers. Regular monitoring of volunteers for compliance with program policies and court rules, as well as assistance in the ongoing training and support of volunteers is required.

Volunteer Training
  • Assist with volunteer recruitment.
  • Assist with screening and interviewing prospective volunteers as needed.
  • Assist with training sessions (pre-service and in-service) as needed-court report activity 4 times per year.
  • Prepare and conduct a minimum of one in-service training per year.
  • Assist with the presentation of VOCA related policies to the CASA team.
Case Management
  • Coordinate, document and channel all CASA requests until resolution.
  • Match CASA case with appropriate volunteer in consultation with the Program Director.
  • Part-Time: Manage an ongoing volunteer caseload of 40-45 cases. Service target of at least 65 children in a 12 month period.
  • Prepare and file orders for case assignment and removal of volunteers.
  • Consult with CASA volunteers about problems or concerns.
  • Attend court hearings with or in place of CASA volunteers.
  • Review, edit and timely submit court reports to the Program Director/Senior Case Supervisor for final review and signature.
  • File court reports at least 3 business days prior to scheduled hearing.
  • Maintain case information in CASA Tracker database.
  • Perform case research in collaboration with CASA Intake/Referral Coordinator.
  • Maintain Volunteer and youth case files to ensure timeliness, completeness and accuracy.
  • Make a minimum of a monthly contact with each volunteer and receive a written monthly report from each volunteer.
  • Maintain monthly VOCA time cards for volunteer advocates.
Program Activities
  • Attend monthly all-staff meetings and bi-monthly Case Supervisor meetings.
  • Assist with scheduling and conducting Orientation sessions.
  • Represent CASA, when appropriate and necessary, at community events aimed at volunteer recruitment, fundraising and community awareness.
  • Establish and maintain professional relationships with partners in the juvenile dependency system.  Will become familiar with community resources available to support foster youth and how to access them.
  • Attend swearing-in ceremonies for new CASA volunteers.
  • Attend at least one regular court/community meeting on behalf of the CASA Program
  • Perform other duties as needed.

Application Instructions:

Please send resume AND a cover letter expressing your interest in this position and how your experience and/or education are relevant to the role of case supervisor, to the attention of Sarah Torres, Program Manager: [email protected] by January 17, 2020.

About the Organization:

What We Do

The CASA Mission
Ensuring consistency and support for children in the foster care system through the use of volunteer advocates advancing the best interests of each child.

The CASA Vision
Every child in need is appointed a CASA to champion them in Court, without compromise, on the path to a safe and permanent home.

What is CASA
We believe that all children have the right to a home with loving people to care for them. But each year in the United States, children are abused, neglected or abandoned by their families. They are removed from their homes and placed in foster care or institutions. Eventually, they end up in court. Their only “crime” is that they have been victims. It is up to the judge to decide their future.

Should they remain in foster care? Be reunited with parents? Or be adopted? In these cases, many children also become victims a second time, lost in an overburdened child welfare system that cannot pay close attention to each child.

That’s where CASA comes in. CASA volunteers are Court Appointed Special Advocates for children – trained community volunteers appointed by a judge as Officers of the court to speak up for children in juvenile court, and to help to humanize the often frightening and confusing child welfare and legal systems for these children.

What We Do
Nearly 60,000 of California’s children are in foster care because they have been abused, neglected, or abandoned. In many cases these children become victims a second time — in an overburdened child welfare system that cannot pay close attention to each child whose life is in its hands.

The volunteer gets to know the child and then lets the judge and others in the child welfare system know the child’s perspective and the child’s needs.