Director of Programs

By April 29, 2021 No Comments

Website Opening Doors

Description, Compensation and Benefits:

Position title: Director of Programs
Reports to: Chief Executive Officer
Classification: Full time, Exempt
Supervises others: Yes
Salary: $75,900 - $86,250 per year

About us: Opening Doors, Inc., supports immigrants, refugees, survivors of trafficking, and others on their path towards stability, self-sufficiency and belonging. Opening Doors began in 1993 as a small refugee resettlement agency, and today serves 2,000 clients per year across our 5 program areas: Refugee Programs, Human Trafficking Programs, Immigration Legal Services, Health Programs and Economic Prosperity Programs.

Ideal candidate: The ideal candidate will be an effective supervisor and supportive coach, leading a team of program managers to ensure that Opening Doors designs and delivers quality, impactful programming.

They will have the ability to work effectively in multi-cultural work environments, showing respect and sensitivity for cultural differences, and will be passionate about Opening Doors’ mission.

Responsibilities: The essential duties and responsibilities of this position include the following:

  • Oversee the organization’s implementation of day-to-day programs in line with Opening Doors’ strategic goals and strategies.
  • Develop skills among program managers to ensure that all programs and services are implemented with the highest quality and in accordance with funder requirements.
  • Support program managers to provide effective supervision and coaching of program line staff.
  • Communicate organizational strategies to managers and employees and build alignment with the organization’s goals.
  • In coordination with the CEO, accounting staff, and program managers, develop and execute annual program budgets. Monitor budgets monthly and recommend corrective action to the CEO as needed to achieve organization goals.
  • Use existing Salesforce-based program dashboard to ensure program performance and compliance with funder requirements. Contribute to the ongoing refinement of performance tracking systems and tools.
  • In collaboration with program managers and accounting staff, ensure all reporting requirements are achieved and submitted in a timely and accurate manner. Evaluate performance by analyzing and interpreting data and metrics.
  • Assist Development Team to identify and respond to funding opportunities and establish effective relationships with institutional funders.
  • Establish and monitor staff performance and progress toward achievement of organizational goals, assigned deliverables, objectives and priorities.
Additionally, the Director of Programs will represent Opening Doors internally and externally, including on our Management Team. Other duties may be assigned in the sole discretion of the Organization. The Organization may assign or shift duties and responsibilities to this position at any time due to reasonable accommodation or other reasons.

Qualifications and Job Requirements:

Required Qualifications: The requirements listed below are representative of the knowledge, skills and/or abilities required.

  • Strong project management skills and demonstrated experience managing complex projects, including experience overseeing implementation of portfolios containing at least 3 County, State, or Federally-funded grants, with single grant budgets of at least $200,000 annually.
  • Excellent supervisory skills, including the ability to identify and develop talent, coach through learning opportunities, collaboratively problem solve, engage in difficult conversations, and advocate on behalf of staff to organizational leadership.
  • Understanding of nonprofit grant-based project budgeting and financial and technical reporting.
  • Strong organizational skills in a complex, multi-tasking environment and the ability to manage multiple projects and deadlines.
  • Capability to make management decisions based on data analysis using tools such as Microsoft Excel or Salesforce.
  • Excellent verbal and written communication skills with exceptional attention to details.
Preferred Qualifications: The requirements listed below are not required but are desired.

  • Strong project management skills and demonstrated experience managing complex projects, including experience overseeing implementation of portfolios containing at least 7 County, State, or Federally-funded grants, with single grant budgets of at least $500,000 annually.
  • Experience designing, delivering, and evaluating newcomer programming (refugee resettlement, case management for asylees and/or asylum seekers, immigration legal services or other similar programming)
  • Demonstrated experience recruiting, retaining and developing pathways to leadership for staff from diverse backgrounds.
  • Sophisticated understanding of nonprofit budgeting, including restricted versus unrestricted, budget reallocations, and recognizing revenue earned.
  • Effective communication skills in one or more of the following languages: Arabic, Chinese, Farsi/Dari, Hmong, Pashto, Russian, Spanish, Tagalog, Urdu, Ukrainian or Vietnamese.

Application Instructions:

Candidates should email a resume and cover letter to [email protected]. Include “Director of Programs” – [Your name]” in the subject line.  

Opening Doors provides equal employment opportunities (EEO) to all employees, applicants and any third parties, for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. In addition to federal law requirements, Opening Doors complies with applicable state and local laws governing nondiscrimination laws.