Prosperity Project Manager

By September 12, 2020 No Comments
  • Program Positions
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Website Opening Doors Inc.

Description, Compensation and Benefits:

  • POSITION TITLE: Prosperity Project Manager
  • SUPERVISED BY: Director of Programs
  • FLSA CLASSIFICATION: Exempt, full time
  • REVISION DATE: September 2020
SUMMARY: The Prosperity Project Manager oversees the operation of a growing program portfolio that is dedicated to assisting newcomers – refugees, immigrants, asylees and others – to increase their self-sufficiency and prosperity through increased financial capability, including microenterprise development, financial education and career pathways support. The Prosperity Project Manager is responsible for ensuring quality implementation of multiple grants and projects; supporting loan officers to increase the volume of microloans deployed to qualified borrowers; building program capacity by overseeing the development of a more robust training and technical assistance program; creating strong working partnerships with financial and community based organizations; and providing support to the development team to secure additional program resources.

ESSENTIAL JOB FUNCTIONS: The essential duties and responsibilities of this position include the following. Other duties may be assigned in the sole discretion of the Organization:
  • Provide overall management for all Prosperity Project activities by supporting microenterprise, microlending, financial capability and community outreach activities.
  • Develop and maintain a clear understanding of the microenterprise, micro-lending and financial capability fields nationally and locally. Take a lead role in strategic planning for a healthy and growing program.
  • Oversee a substantial increase in micro-loan volume that will enable the program to achieve long-term viability. Grow the loan fund as needed to accommodate loan volume growth. Work with the Chief Executive Officer and communications staff to put effective marketing efforts in place.
  • Develop and manage a variety of project budgets.
  • Oversee micro-lending activities and work with team to guide sound decisions about new loan applications, collections, release of collateral, etc.
  • Manage and serve as staff to the Loan Committee.
  • Responsible for Policies and Procedures in the micro-loan program and for insuring compliance with Community Development Financial Institution’s rules and regulations.
  • Support business development activities supporting the Prosperity Project including developing re-funding applications, responding to requests for proposals, building engagement with private sector stakeholders.
  • Participate in micro-loan business development and the fostering of partnerships and other relationships for all Prosperity Project programs.
  • Monitor Prosperity Project performance against grant and loan goals set internally or by funders/lenders.
  • Oversee the program’s data collection and management. Provide reports as needed for management, the board and current or potential funders.
  • Interact with the community on behalf of Opening Doors regarding our financial capability work, identifying new opportunities for growth.
  • Work with Opening Doors managers and staff to develop new financial capability programs across the organization.
SUPERVISORY RESPONSIBILITIES: Directly manages project managers, senior loan officer, and program coordinators. Is responsible for the overall direction, coordination, and evaluation of these programs. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications and Job Requirements:

REQUIREMENTS/COMPETENCIES: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Adaptability: Adapts to changes in the work environment; change approach or method to best fit the situation. Able to deal with frequent change, delays, or unexpected events. Required to work a flexible schedule to facilitate program services that may include nights and weekends.
  • Attendance/Punctuality: Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
  • Business Acumen: Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
  • Change Management: Develops workable implementation plans; Communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results.
  • Client services: Manages difficult or emotional client situations; responds promptly to client needs; responds to requests for service and assistance; meets commitments.
  • Computer skills: Must have basic computer abilities including Microsoft Office (Word, Excel, Outlook and PowerPoint) and a willingness to learn other programs maintained by the agency.
  • Cost Consciousness: Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.
  • Delegation: Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
  • Diversity: Shows respect and sensitivity for cultural differences. Ability to provide culturally-sensitive inputs to staff and clients, and to take cultural differences into account in program design and leadership.
  • Innovation: Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Presents ideas and information in a manner that gets others' attention.
  • Interpersonal Skills: Focuses on solving conflict, not blaming; maintains confidentiality; keeps emotions under control; remains open to others' ideas and to trying new things.
  • Managing People: Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; makes self-available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; Improves processes, products and services.; continually works to improve supervisory skills.
  • Organizational Support: Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values.
  • Planning/Organizing: Prioritizes and plan work activities; use time efficiently.
  • Problem Solving: Identifies and resolves problems in a timely manner; gathers and develops alternative solutions; works well in group problem solving situations.
  • Professionalism: Approaches others in a tactful manner; treats others with respect and consideration regardless of their status or position; maintains healthy communication and proper boundaries.
  • Strategic Thinking: Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
  • Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed.
  • Written/Verbal Communication: Writes/speaks clearly and informatively.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required for this position.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this position unless doing so would impose an undue burden on the organization.
  • Education and/or Experience: Bachelor's degree (B.A.) from four-year College or university in business administration or related field; and a minimum of two years lending experience, as well as two years of experience providing microenterprise training and/or technical assistance and community development lending; or equivalent combination of education and experience. Two years of supervisory experience.
  • Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent.
  • Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS:
  • Possession of a valid driver’s license and vehicle insurance.
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
  • The following demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Prosperity Project Manager position. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.
  • While performing this job, the employee is required to sit often and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard. The employee is occasionally required to stand, walk, reach with arms and hands, lift approximately 25 pounds on occasion, and to stoop, kneel, or squat, and drive on occasion. The noise level in the work environment is usually quiet to moderate.

Application Instructions:

HOW TO APPLY: Interested candidates should email a resume and cover letter to:[email protected]. Include “Prosperity Project Manager – [Your name]” in the subject line.
  • Opening Doors provides equal employment opportunities (EEO) to all employees, applicants and any third parties, for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. In addition to federal law requirements, Opening Doors complies with applicable state and local laws governing nondiscrimination laws.
  • Opening Doors participates in E-Verify.

About the Organization:

Supporting newcomers on their path to stability, self-sufficiency and belonging