Website WEAVE Inc
Description, Compensation and Benefits:Anti-Trafficking Case Manager
WEAVE’s mission is to promote safe and healthy relationships and support survivors of sexual assault, domestic violence and sex trafficking. WEAVE’s vision is a community free of violence and abuse
The Anti-Trafficking Case Manager is responsible for providing case management, accompaniment, and advocacy/response services to clients accessing services through WEAVE. This position supports the success of survivors of human sex trafficking by providing a broad range of comprehensive case management services.
Qualifications and Job Requirements:Essential Functions:
- Provides advocacy, assessment, and case management services to individuals, families and groups.
- Conducts outreach and intakes as assigned.
- Prepares an Individualized Service Plan based on the participant’s self-identified goals, strengths and strategies to overcome barriers.
- Aids individuals and families requiring assistance, including but not limited to problems such as personal and family adjustments, finances, employment, food, clothing, housing, medical, and other social service needs.
- Secures information, such as medical, psychological, and social factors contributing to program participant's situation, evaluates these and program participant's capacities, and establishes and updates appropriate service plan.
- Helps program participant to increase understanding of self, personal goals, and decrease barriers and challenges.
- Refers program participants to community resources and other organizations.
- Builds relationships with other organizations and programs in order to meet participant needs in a timely manner. Collaborates closely with law enforcement, medical providers, school campuses and social services
- Compiles records and prepares statistical reports as required. Reviews service plan and performs follow-up to determine quantity and quality of service provided to program participants.
- Participates as assigned in the implementation of outreach, education or facilitation of activity groups.
- Completes accurately and in a timely manner all necessary forms, case records and statistical reports. Submits such documentation to the supervisor/manager within the designated time lines.
- Participates and contributes actively in regular supervisory and team/unit meetings, in house training sessions, conferences, seminars and independent study.
- Adheres to professional standards and initiates requests for assistance from Supervisor to address new issues or complex concepts.
- Maintains high visibility and availability at the WEAVE Midtown and other sites.
- Provides emergency response services for victims at designated sites and provides back-up for response services as needed
- Provides crisis intervention counseling, advocacy, information and referrals to individuals calling the agency's 24-hour support line when other coverage of the line is not available
- Provides support and information to agency staff, as needed
- Maintains close communication with other programs/departments including Legal, Residential, Counseling, P&E, DVRT and SART
- Assists with child care, health assessments, employment readiness, housing stabilization, emotional support and other needs as identified
- Attend and participate in agency meetings, staff meetings and in-service trainings
- Complete WEAVE’s 69 hour training and keep current with continuing education
- Develop positive working relationships with other local organizations and agencies
- Maintain accurate and timely time sheets
- Regular Attendance
- Identify and report elder abuse, child abuse and other reporting responsibilities
- Be familiar with legal, medical, housing, educational, and social service resources in the community
- Be able to work a flexible schedule to provide accompaniment and case management sessions at times that clients need
- Respond to emails, phone calls and text messages in a timely manner
- Other duties as assigned
Work environment is primarily in an office setting. Local travel (driving) is required to meet with clients and partners and attend off-site meetings. Lift and carry up to 25 pounds up to waist length, extend both arms above the head and/or reach below the waist, stoop, squat, crawl, bend the back to open lower-level filing drawers, or to retrieve stored items, climb on stools, steps and/or ladders to dust, sweep and/or mop to clean. Sit and/or stand frequently. Use fine manipulation (hands and wrist) to operate a keyboard, take notes, complete and file reports, file and copy documents. Corrected vision to normal range. Speak in normal vocal tone and range, and communicate clearly and concisely to and with others. Apply normal reasoning and detail as required in the accomplishment of job duties.
- BA/BS Degree in social services or related field with two years case management experience required
- Experience working with survivors of Human Trafficking and DV/SA required
- Bilingual (Spanish) communication skills strongly preferred
- Crisis intervention, problem-solving and conflict resolution skills
- Excellent oral and written communication skills
- Ability to work both independently and as a team member
- Provide copy of valid California driver license, have reliable transportation, and submit current proof of vehicle insurance
- Ability to work a flexible schedule and be on-call for response and accompaniment