CASA Advocate Supervisor

By April 15, 2019 No Comments

Website Yolo County Court Appointed Special Advocates (CASA)

Description, Compensation and Benefits:

SUMMARY JOB DESCRIPTION The Advocate Supervisor provides professional support to CASA volunteers ensuring the highest level of advocacy for children involved with the CASA program. The Advocate Supervisor is responsible for ongoing support, education and training of advocates; timely submission of all reports and documents; and compliance with stated indicators and standards. The Advocate Supervisor reports to the Program Manager.                
        A. Advocate Training and Assignment
  • Participate in advocate recruitment, screening and interviewing activities.
  • Schedule, coordinate, and attend training classes and swearing in events acting as facilitator, and/or presenter where appropriate.
  • Ensure that all file documentation is present before assigning volunteer advocate to a case.
  • Match trained CASA volunteer with appropriate referral in consultation with the Program Manager, initiate orders for assignment of advocate, and prepare and distribute appointment orders and notification letters.
  B. Advocate Supervision and Management
  • Supervise and support up to 45 active CASA volunteers.
  • Have a minimum of one documented monthly contact with each active CASA volunteer.
  • Gather and review monthly activity logs from all active volunteers and enter data into database in a timely fashion.
  • Consult with and be available to CASA volunteers about problems or concerns arising in their cases. Provide professional, supportive assistance and consultation.
  • Review, edit as necessary, and distribute volunteer court reports in a timely fashion and professional manner.
  • Schedule, coordinate, and attend ongoing in-service/continuing education trainings and network meetings.
  • Maintain advocate, child, and waitlist files in office, updating information in CASA database and adhering to written standards for handling of sensitive records.
  • Track court dates and documentation on each active case, attending court hearings with advocates.
  • Participate in volunteer evaluations as assigned by the Program Manager or Executive Director.
  C. Program and organization
  • Attend staff meetings and assist in the evaluation of the program
  • Assist in volunteer appreciation events
  • Attend trainings, conferences, and continuing education seminars as requested and approved by the Program Manager or Executive Director
  • Perform other duties as needed
Employee classification: Full time/non-exempt;
Wages: $18 - $21 per hour depending on experience
  • 10 days vacation annually, accrued biweekly
  • 11 paid holidays as outlined in the Yolo CASA Personnel Policies & Procedures August 8, 2013
  • 11 days paid health leave in first year, 12 days thereafter, accrued biweekly after the 1st month.
  • Health Care Stipend $3250 annually

Qualifications and Job Requirements:

The ideal candidate will: Be passionate about Yolo County CASA’s mission. Be at ease working independently, while also being skilled at working collaboratively with co-workers, volunteers, and community partners. Able to think creatively to problem-solve and resolve conflicts. Understand the effects of trauma and take a trauma-informed approach to working with vulnerable populations. Able to perform and remain calm in high-pressure and/or emotionally charged situations. Skilled at public speaking and comfortable facilitating interactive training sessions. Have a good sense of humor, and believe in the Oxford comma. Ability to change direction quickly to respond to urgent needs; ability to work in an environment with frequent interruptions. Strong work and team ethic, highly motivated self-starter. Ability to motivate volunteers who may feel discouraged or overwhelmed. Must be able to engage and inspire others.                  
  • Bachelor’s degree or higher and 2 years’ experience in social services and/or volunteer coordination required; Master’s degree preferred.
  • Excellent oral and written communication and interviewing skills. Bi-lingual Spanish/English preferred.
  • Excellent project management and organizational skills.
  • Ability to communicate with, supervise, motivate, and empower advocates to be effective in their roles. Experience in the fields of child abuse, juvenile law or volunteer program management strongly preferred.
  • Knowledge and understanding of issues and dynamics within families in crisis relating to child abuse and neglect. Experience working with such families given preference.
  • Knowledge of the risk factors, indicators, and dynamics of CSEC victims (Commercial Sexual Exploitation of Children) and/or knowledge of early childhood development preferred.
  • Ability to work cooperatively and effectively with diverse populations, including but not limited to differences in socioeconomic background, culture, race, religion, sexual orientation, age, disability or gender.
  • Willingness to work flexible hours, some evenings and weekends required.
  • Strong ability to establish and maintain effective working relationships and collaboration with other CASA staff, board and community partners.
  • Strong computer literacy skills and ability to learn new software including database management.
  • Completed application and thorough background clearance.

Application Instructions:

To apply, send resume and cover letter explaining why your experience makes you a good candidate for this position to [email protected] The subject line must read: Advocate Supervisor, followed by your last name. Applications will not be considered without a cover letter.  
Application deadline: May 3, 2019.         Yolo County CASA is an Equal Employment Opportunity organization.  We do not discriminate on the basis of ancestry, race, color, religion (includes religious dress and grooming), sex (includes pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, age, national origin, disability (physical and mental including HIV and AIDS), genetic information, military or veteran status, marital status or sexual orientation or request for FMLA.

About the Organization:

Yolo County CASA’s mission is to advocate for abused and neglected children in the foster system to ensure their voices are heard and their needs are met. We champion without compromise for the best interest of every Yolo County foster child. Yolo County CASA is committed to providing children with a voice in court through the advocacy of trained volunteers.