Project Management, Operations, & IT

This online course focuses on those critical thinking, decision-making, and cognitive skills vital to effective project management. To be effective, project practitioners need to do more than just apply tools and techniques. They need to think critically about their projects and make good decisions that will put themselves—and their teammates—in positions to succeed.

Mastering these “softer” skills will allow team members and key project contributors to diagnose problems and situations in ways that will benefit the project, which will then propel them toward more successful outcomes. As they apply effective cognitive ability and decision-making skills, participants will make efficient choices that will help in dealing with uncertainties, and align work with expectations to lead the group to a successful result.

This online course focuses on how project managers can resolve conflicts in a project setting. Any time you convene a group of people to work together as closely as project teams do, conflicts are bound to happen. Project team members will likely have different views, personalities, and work styles that may clash as project objectives and goals are pursued.

To ensure that projects achieve their goals and project teams reach their full potential, conflicts must be carefully managed and effectively resolved by skilled practitioners and key stakeholders. Project managers and team leaders must recognize the triggers that signal conflict and intervene as early as possible, to prevent problems from shifting focus away from work and to ensure that project participants interact professionally as they meet their responsibilities and execute their roles.

This course was designed as a supplemental study guide for the major content areas of Chapter 12 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Sixth Edition. In this course, you’ll learn how to create a cohesive procurement management approach to guide all details of project procurement. You’ll select the appropriate contract or agreement type for each procurement transaction and work with selected sellers to guarantee results. You’ll also monitor and control all activities and actions for products, services, and results acquired from outside of the project team.

This course aligns with the PMBOK® Guide Sixth Edition. (The PMBOK® Guide is not included in the cost of this course and must be purchased separately.)

Taking advantage of online interactivity, the course contains a vocabulary game, flashcards, and other activities to help you master the material.

This course was designed as a supplemental study guide for the major content areas of Chapter 13 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Sixth Edition. In this course, you will learn about how to effectively identify project stakeholders and involve them throughout the project to enhance the prospects for success.

This course aligns with the PMBOK® Guide Sixth Edition. (The PMBOK® Guide is not included in the cost of this course and must be purchased separately.)

Taking advantage of online interactivity, the course contains a vocabulary game, flashcards, and other activities to help you master the material.

This course was designed as a supplemental study guide for the major content areas of Chapter 3 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Sixth Edition. In this course, you will learn how processes in the Project Integration Management knowledge area encourage relationships among project processes to keep the project’s activities coordinated and on track for success. You will begin to create the important project plans and documents that will help you manage, monitor, and control your projects. And you will start to develop thoughts on the actions you will need to take to formally close your project or project phase.

This course aligns with the PMBOK® Guide Sixth Edition. (The PMBOK® Guide is not included in the cost of this course and must be purchased separately.)

Taking advantage of online interactivity, the course contains a vocabulary game, flashcards, and other activities to help you master the material.

This course was designed as a supplemental study guide for the major content areas of Chapter 5 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Sixth Edition. In this course, you will learn how the processes in the Project Scope Management knowledge area interact with other aspects of the project life cycle in order to shape and define the work for a project. You will learn how to define both project scope and product scope, as well as how to create the scope baseline which acts as a guideline for determining project activities. Additionally, you will learn how to construct a work breakdown structure, how to avoid scope creep, and how to formally accept project deliverables and move on the next steps.

This course aligns with the PMBOK® Guide Sixth Edition. (The PMBOK® Guide is not included in the cost of this course and must be purchased separately.)

Taking advantage of online interactivity, the course contains a vocabulary game, flashcards, and other activities to help you master the material.

This course was designed as a supplemental study guide for the major content areas of Chapter 8 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Sixth Edition. In this course, you will learn how the project management team ensures that a project will be completed at the level of quality required by all stakeholders. Throughout a project, there will be many inputs to processes from customers, team members, and others in the involved organizations; in this course, you will see how the management team will use those inputs to plan for, execute, and monitor and control quality.

This course aligns with the PMBOK® Guide Sixth Edition. (The PMBOK® Guide is not included in the cost of this course and must be purchased separately.)

Taking advantage of online interactivity, the course contains a vocabulary game, flashcards, and other activities to help you master the material.

This course was designed as a supplemental study guide for the major content areas of Chapter 9 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Sixth Edition. In this course, you will learn how to plan for, acquire, and manage the physical and human resources necessary for project completion. You will learn how to acquire and negotiate the best staff, how to define roles and responsibilities in project documentation, and how to employ the essentials of good people management. In addition, you will learn how to facilitate a team environment and supply a project with the appropriate materials, equipment, facilities, and infrastructure needed for success. You will learn how to properly allocate resources on a project and control their utilization.

This course aligns with the PMBOK® Guide Sixth Edition. (The PMBOK® Guide is not included in the cost of this course and must be purchased separately.)

Taking advantage of online interactivity, the course contains a vocabulary game, flashcards, and other activities to help you master the material.